Social media has become indispensable in crisis communication, especially when warning of flood events and involving citizens in crisis management. Many local authorities have already gained positive experience, while others are still at the beginning.
As part of a world café, we want to discuss experiences and strategies for using social media in crisis communication. Topics will include the information quality of social media, their role in expanding the situational picture and the meaningful involvement of spontaneous helpers.
Further information can be found here.